Privacy Policy - Spike Complex® Survey Offer

This policy applies to the Spike Complex® Offer Page, operated by Trilogy Research Ltd (Company No. 14632667), a UK-registered business. We do not publicly link to this page and have implemented “noindex” and “nofollow” settings to reduce the chance of search engine visibility.

1. Overview

We collect only the information needed to process orders, gather anonymous survey feedback, and send marketing emails if you explicitly opt in.

2. Anonymous Survey Responses

The survey does not request identifiable data (e.g., name, email).

We do not record IP addresses or use tracking pixels on the survey form.

Survey data is stored in aggregate only, without any reference to your order details.

3. Order & Payment Details

When you purchase Spike Complex®, we collect necessary personal data (e.g., name, address, payment info) to fulfil your order.

Payments are handled securely by our processor (e.g., Stripe).

Order data is never cross-referenced with survey responses.

4. Marketing Opt-In (Newsletter)

You may see an optional checkbox at checkout to join our mailing list.

If you consent, we will securely store your name and email in our CRM (GoHighLevel) for occasional product updates and offers.

You can unsubscribe at any time by clicking the link in any marketing email or contacting us directly.

5. No Public or Third-Party Tracking

We do not use third-party retargeting pixels on this funnel.

Session cookies are for basic cart/checkout functionality only.

6. Data Sharing & Retention

We do not sell personal data or share it for third-party marketing.

Limited data may be shared with payment/shipping partners to complete your purchase.

Order records are retained for legal compliance (e.g., HMRC). Survey data is kept only for anonymised research.

7. Contact Details & Spam Protection

For privacy requests, please email: support [at] spikecomplex [dot] com

Alternatively, use the contact form on our main site if available.

8. Your Rights

You can request access, correction, or deletion of your order-related personal data.

Survey responses cannot be retrieved or removed individually because they are anonymous.

Last Updated: April 2025

Trilogy Research Ltd reserves the right to modify this policy to maintain compliance and reflect evolving business practices.